Location: Remote (DC/VA/MD Preferred)
Position Description:
We are seeking a Business Analyst with UI/UX experience to translate business needs into clear requirements and intuitive applications. This role will work closely with stakeholders, end users, and development teams to understand business processes, improve user workflows, and support delivery from requirements gathering through user acceptance testing.
Key Responsibilities:
- Facilitate stakeholder meetings and interviews to gather, analyze, and document business and user requirements.
- Develop user stories, acceptance criteria, process flows, and functional specifications.
- Analyze existing processes and applications to identify gaps and recommend improvements.
- Create user journeys, wireframes, and interactive prototypes to communicate proposed workflows and interface designs.
- Collaborate with developers and product owners to ensure solutions meet business needs, usability expectations, and technical constraints.
- Conduct user interviews, surveys, and usability testing; translate findings into practical recommendations.
- Support backlog refinement, sprint planning, and requirements clarification throughout development.
- Develop user acceptance testing scenarios, coordinate testing with business users, and track issues through resolution.
- Review developed interfaces against approved requirements, designs, and accessibility standards.
- Maintain requirements, design documentation, and user guidance.
Required Qualifications:
- Experience as a Business Analyst supporting application development or modernization projects.
- Strong experience gathering requirements, analyzing business processes, and writing user stories and acceptance criteria.
- Hands-on experience creating wireframes and prototypes using Figma, Axure RP, or similar tools.
- Understanding of user-centered design, information architecture, and usability testing.
- Experience working with Agile teams and collaborating with business and technical stakeholders.
- Ability to balance business objectives, user needs, and technical feasibility.
- Strong communication, facilitation, documentation, and organizational skills.
- Ability to obtain and maintain the required Public Trust suitability determination.
Preferred Qualifications:
- Experience supporting federal government applications or enterprise systems.
- Experience with ServiceNow, Salesforce, or other low-code platforms.
- Familiarity with Section 508 accessibility requirements and WCAG guidelines.
- Experience contributing to design systems, style guides, or reusable interface patterns.
- Familiarity with Jira, Confluence, and AI-assisted analysis or prototyping tools.
Security & Eligibility Requirements:
- Ability to obtain and maintain a U.S. Government security clearance
- Candidate must have lived in the United States for at least 3 years
Salary Range: $105,000–$115,000 annually. Actual compensation will be determined based on relevant experience, technical proficiency, job-related qualifications, and project requirements.
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